Human beings hate change. All of us.
When Zoom has to update right before an important call, I'm not thinking "yay! an update! I'm
thinking, ah. I don't have time for this. I just want to do my call."
And I'm an innovation coach.
When Midwest express stopped serving cookies or Southwest Airlines stopped serving peanuts,
I wasn't cheering for the future of airline food. I didn't like it. I was used to the way it was.
So telling people to embrace change is just telling them to fight natural human instincts. We
prefer stability and predictability.
So what do we do instead?
Instead of trying to convince everyone love change, why don't we equip them with the tools
and mindset to navigate it. So that the change isn't as upsetting or disruptive. And they
approach it with an open mind.
There are two Master Skills that Innovators share in this regard: Learning Agility and Growth
But why are these skills so pivotal?
Because they don't just prepare individuals for one change; they prepare them for the ongoing
journey of change. They foster adaptability and instill a sense of curiosity.
Working on these skills outside of a big change initiative reduces the intimidation of that future
change when it becomes necessary.