I Run From Danger and Other Dumb Assumptions Entrepreneurs Make

What does it feel like to have a terrible business idea? The kind where people laugh behind your back as you walk away? Take a moment. Think about it. It actually feels a lot like having the world’s best business idea…right up until the moment when the market tells you that you don’t have anything anyone wants. I meet with a lot … Read more

Your Customers Are Lying to You — Here’s What You Can Do About It

(Note: This is the second installment of a multipart series on conducting customer interviews and discovering true migraine problems.  And check out the first article in the series.) Ok, you’re on the bandwagon. You understand that you need to a get to a new level when it comes to understanding your customers and finding their migraine … Read more

Why Milestones Are So Importance for Innovation Work!

Let’s talk about the importance of milestones in our innovation projects! It’s hard to keep our team’s engagement and enthusiasm up when they are just expected to come and try their hardest each day with no milestone to celebrate! It’s impossible really. It’s demoralizing. So what can you do instead? Create small milestones that we can celebrate … Read more

Did you know that only 10% of companies have a way to reinforce their values?

That’s a very small percentage of organizations that have a purposeful way to say what matters and doesn’t matter in their culture. How will new people learn what they should strive for? How will they know what’s rewarded? Culture is something we have to reinforce on a continual basis, not just from the top but from every part … Read more

Doing Innovative Work is Hard. How to Master the Skill of Properly Mourning Failure

Doing innovative work is hard. And a large percentage of the time things might not work out. If you want to keep doing innovative things, it’s important to master the skill of properly mourning the failure! Otherwise, we can fall victim to shame, denial, or avoidance. I’d love to share a quick tool I came … Read more