Diana Kander

The thing about blindspots is that you’ll never learn what they are until you make space in your life to find out. We all have a list of things we need to work on, but there’s an even more important list of things we aren’t even aware of that will help us get to our … Read more

Customer Interview Tips!  The process you use to find potential customers to interview will give you insights into the sales process later on! If it’s difficult to directly get a hold of them now, just to ask some questions, it will be even more difficult to try to sell them something. If you think of … Read more

This is a really important tip about creating psychological safety!  If you are feeling frustrated by something at your work place, I promise you that there is someone on the other side of that issue who is feeling just as frustrated – but with their own story.  You might think you’re doing a great job … Read more

Why do transformation efforts fail 80% of the time?  Because the more innovative the change, the more likely it is to trigger fear in your workplace.  Most change efforts make an assumption that people will come around once they experience the change, or once they see momentum growing, or once they hear the compelling case … Read more

What’s an easy way to increase curiosity and innovation in your organization? Bring in curious outsiders! I love this partnership between the Louisville Airport and the University of Louisville to use students and faculty as innovation catalysts! There are 3 reasons these types of partnerships can be powerful: 1. They aren’t burdened with “the way … Read more

How do you bring humility and a change of perspective to your boss?  You’ll never convince them with your words. You have to create experiences for them to come to the right conclusions on their own…in a SAFE way. Innovation consultant, Barry O’Reilly, does an excellent job of demonstrating how to do this! Think about … Read more

If you want to create psychological safety on your team, please watch out for LOADED words!  There are some terms that we use that carry so much weight that they sabotage what we are trying to achieve.  For instance, just saying “get me a draft” to a colleague can trigger a lot of fear.  You … Read more

Is feedback working in your organization? Proper feedback loops are the secret to a innovative and agile culture. In this short video, Sheila Heen offers an amazing tip on how to kick off change efforts to address blindspots and improve feedback. So eternally grateful to Sheila for this amazing conversation. Sheila is a lecturer at … Read more

“This is a safe place!” There is so often a disconnect between these words and our actions. This video really speaks to me because I feel like I’ve been in attendance at this kind of meeting dozens of times. The team leader has the right instincts. They want the right things. But there’s a disconnect … Read more

The number one reason most innovators stunt their success is because they don’t know how to fail properly! In fact our natural instincts during a failure are so bad, that they make learning, getting up, and bouncing back very difficult. If they didn’t, we wouldn’t be so afraid of it.  It’s all remarkably similar to … Read more